TRAI to improve 'My Speed App' by month-end

The Chairman, Telecom Regulatory Authority of India announced specific plans to strengthen its My Speed App. This application basically measures the mobile data speeds.
The chairman R S Sharma in the capital of the country on October 3 announced that after consultation with the operators, the target for TRAI to achieve will be to make its evaluation method more transparent for measuring data speeds.
The complaints were received from different operators regarding the results shown by “My Speed App”. TRAI will soon come out with a white paper methodology for calculating the data speeds of different operators. In addition to it, efforts are being made to understand the strategies adopted by the giant global leaders in broadband testing, network  network diagnostic applications and data, with products including Speedtest.net, Net Gauge and Net Metrics.
The plan is to sit together, take suggestions from operators on the issue and adopt a methodology which would yield no complaints after its implication. After successfully improving the norms for voice calls, TRAI is shifting its attention towards the benchmarks for data experience of consumers. Further he added “There were large number of quality of service (norms) for voice (offerings) like call drops. Data has recently started becoming prominent, and voice is now an application on top of data. So there is a need to have much better grip on the QoS in the data world”. It could be difficult to guarantee users a minimum data speed but the initiative like providing average speed to the users would be among some of those parameters which could be worked upon. Suggestions from industries are being viewed by TRAI on whether information on wireless broadband disclosed to the users is sufficient enough for them to make choices.
The chairman also talked about other related issues like improvement of existing features in My Speed App, existing benchmarks stipulated in the regulations. The body is working to bring transparency between what consumers are actually paying for and what telecom operators are promising to provide at a certain rate.